Canter Companies will protect the information customers have provided in a manner that is safe, secure, and professional. Canter Companies and its employees are committed to protecting customer privacy and to safeguarding that information.
Safeguarding Customer Documents
Canter Companies collects non-public customer data in checklists, forms, in written notations, and in documentation provided to us by our customers for evaluation and related services. The firm also creates internal lists of such data.
During regular business hours, access to Client records is monitored so that only those with approval may access files. During hours in which the Firm is not in operation, customer records are locked. No individual who is not so authorized shall obtain or seek to obtain personal customer information. No individual with authorization to access personal customer information shall share that information in any manner without the specific consent of a firm principal. Failure to observe Canter Companies’ procedures regarding customer and consumer privacy will result in discipline and may lead to termination.
Sharing Nonpublic Personal & Financial Information
Canter Companies is committed to the protection and privacy of its customers’ personal information. Canter Companies will not share such information with any affiliated or nonaffiliated third party except:
When necessary to complete a transaction in a customer account;
When required to maintain or service a customer account;
To resolve customer disputes or inquiries;
With persons acting in a fiduciary or representative capacity on behalf of the customer;
With rating agencies, persons assessing compliance with industry standards, or to the attorneys, accountants, and auditors of the firm;
In connection with a sale or merger of Canter Companies business;
To protect against or prevent actual or potential fraud, identity theft, unauthorized transactions, claims or other liability;
To comply with federal, state or local laws, rules and other applicable legal requirements;
In connection with a written agreement to provide investment management or advisory services when the information is released for the sole purpose of providing the products or services covered by the agreement;
In any circumstances with the customer’s instruction or consent; or
Under any other exceptions enumerated in California (or another state, as applicable) Information Privacy *
It is not a policy of Canter Companies to share nonpublic personal information with affiliated or unaffiliated third-parties except under the circumstances noted above. Since sharing under the circumstances noted above is necessary to service customer accounts or is mandated by law, there are no allowances made for Clients to opt out.
Information for California Customers*
In response to a California law, Canter Companies automatically treat accounts with California billing addresses as if California Clients do not want to disclose personal information to nonaffiliated third parties except as permitted by the applicable California law. We will also limit the sharing of personal information about Clients with our affiliates to comply with all California privacy laws that apply to us.